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Custom Shop FAQ

 

What Forms Of Payment Are Accepted?

The Auto Meter Custom Shop accepts Visa, Mastercard and Discover.

Is My Order Secure?

We use Verisign 128-Bit Encryption for the most secure online purchasing available. Auto Meter does not store your payment information; immediately after the payment is processed, this information is securely deleted. We take your privacy and your trust very seriously and take the extra step to guarantee a safe shopping experience.

What Are Shipping Charges Like? 

This is one area you will not have to worry about. Regardless of the size of your gauge kit, any kit shipped anywhere in the continental US will cost you $11.99. That's it. No hidden fees, no handling charges. We use UPS as our exclusive shipping partner.

What If I Want To Color Match A Component To My Car?

The Custom Shop Configurator currently has an option to have you paint the dial, pointer and retainer yourself if you'd like to match these exactly to your vehicle. When you order with this option, we will automatically send out three of each of the components for you to paint and send back for screening and assembly. We have included a color wheel tool in the configurator to allow you to match an infinite amount of colors for visulaization purposes. Please be aware that we can't be responsible in the rare instance that issues arise from specific paint types being incompatible with our screening process. While we are currently unaware of any such incompatibilities, this does not remove them from the realm of possibility. We will make every effort to work with you should a problem arise. The build process begins as soon as the painted pieces have been received by Auto Meter and they have passed a screening adherence test.

How Long Will My Order Take?

Currently, we expect each gauge set to be custom built to your specification and shipped out within 3 weeks of the initial order. Some orders may happen quicker than others, but in most cases this will be the maximum amount of time. If there are any issues that may prevent your order from being completed within this time period, a member of our staff will contact you. In instances where you are painting components yourself, this time period will be extended somewhat due to shipping times back and forth.

What Type Of Warranty Is Included?

All products purchased through the Auto Meter Custom Shop include our full one year competition warranty. Our gauges are made to stand up to the rigors of racing and we stand behind each and every one of them as we have for over 50 years. Auto Meter's legendary technical support staff is also available to you, free of charge, regardless of the age of the products.

Are Custom Shop Gauges Suitable For Race Applications?

Absolutely. Every Auto Meter gauge is built with the singular purpose of being the best gauge available for any application, for any amount of money, anywhere. Accuracy and durability are second to none and all of this goes in before our name goes on. We hold more motorsports wins than all other instrument manufacturers combined and plan to keep it that way.